FAQs

Frequently Asked Questions

📦 Orders & Shipping

Q: How long does delivery take?

A: Orders are typically delivered within 7–12 business days across Canada. You’ll receive tracking details once your order is shipped.

Q: Do you offer free shipping?

A: Yes, we offer free shipping on most orders within Canada.

Q: How can I track my order?

A: Once your order is shipped, you will receive a tracking link via email to monitor your delivery.

💳 Payments

Q: What payment methods do you accept?

A: We accept major credit/debit cards and secure online payments.

Q: Is my payment secure?

A:Yes, all transactions are protected with SSL encryption to ensure your information is safe.

🔄 Returns & Refunds

Q: What is your return policy?

A: We offer a 7-day return policy for damaged or defective products. Please contact us within 7 days of delivery.

Q: What if I receive a damaged item?

A: Contact us with photos of the product, and we’ll arrange a replacement or refund.